POS for Small Shops & Dukas

POS for small shops and dukas that sell from a phone

A Kenyan duka cannot wait for a technician or a fibre line. Zeni POS is a point of sale for small shops: ring cash and M-Pesa on Android, keep stock honest, and let the owner see sales from the supplier run — without a supermarket-sized project.

Challenges small shops & dukas face

  • One attendant doing everything, including M-Pesa matching from SMS
  • Stock books that lag the shelf by days
  • Fear of expensive POS machines they cannot repair locally
  • Internet that drops in the estate mid-afternoon
  • No idea which items actually make profit versus turning cash

What Zeni POS gives you

  • Android Point of Sale on the phone you already own
  • M-Pesa STK push matched to the sale
  • Inventory and low-stock alerts
  • Offline selling when data drops
  • Simple product list — type or scan
  • Profit & Loss so turnover is not confused with profit

Day-to-day workflows

Concrete steps your team can follow from open to close — not generic feature lists.

Step 1

Open and sell

One login, one till, customers already at the door.

  1. Sign in as cashier on the Android POS.
  2. Search or scan the item into Point of Sale.
  3. Take cash or send M-Pesa STK push.
  4. Hand over a receipt if the customer wants one.

Step 2

Receive stock

Do not put new goods on the shelf until they are in the system.

  1. Add quantities in Inventory when the supplier drops goods.
  2. Update cost if the buying price changed.
  3. Check dashboard alerts for sugar, oil and other movers.
  4. Keep price edits on a manager account.

Step 3

Close the day

Know cash and M-Pesa before you lock the grille.

  1. Open Transactions for the day.
  2. Count cash against cash sales.
  3. Match M-Pesa totals without SMS archaeology.
  4. Glance at P&L when you want margin, not only takings.

Real product screenshots

Captures from live Kenyan businesses running Zeni POS — Dashboard, Point of Sale, Products, Inventory, Transactions and Profit & Loss.

Small Shops & Dukas: Duka checkout

Duka checkout

POS product grid and cart on the same flow a small shop uses.

Small Shops & Dukas: Day’s sales

Day’s sales

Transaction history for cash versus M-Pesa closeout.

Small Shops & Dukas: Shelf versus system

Shelf versus system

Inventory status so the book matches the shelf.

Small Shops & Dukas: Owner on the road

Owner on the road

Dashboard stock alerts while you are at the supplier.

Small Shops & Dukas: Simple catalogue

Simple catalogue

Products with price, cost and status for a duka list.

Small Shops & Dukas: Real profit

Real profit

Profit & Loss — not only the M-Pesa balance.

  • - Max Yield Gold LTD and Top Ranch screenshots are live Kenyan retail — the same POS, inventory and P&L modules a duka uses at smaller scale.
  • - Android POS means you are not waiting on a sealed terminal if the phone is stolen; log in on another device.
Full case study: Max Yield Gold LTD

Example pricing shapes

Illustrative Kenya-shilling quote shapes used in demos. Your final figure depends on tills, branches and onboarding — always confirmed in writing before you pay. No hidden per-transaction fees.

Single duka till

1 attendant, phone POS

From KES 3,500 / month

Product import from a book or spreadsheet during onboarding.

  • - 1 till
  • - POS + products
  • - M-Pesa
  • - Offline mode
  • - Support

Busy estate shop

1–2 users, weekend queues

From KES 5,500 / month

Scanner optional; we connect hardware you already own.

  • - Multi-user
  • - Stock alerts
  • - P&L
  • - Training
  • - WhatsApp support

Duka + second kiosk

Two selling points

Custom quote

Multi-location after we map tills on a free demo.

  • - Multi-branch option
  • - Shared catalog
  • - Owner reporting
  • - KES proposal
Request your written quote

Outcomes owners care about

  • Result: Selling continues when estate internet drops
  • Result: M-Pesa closeouts without SMS matching
  • Result: Earlier reorders from stock alerts
  • Result: Clearer profit on fast movers

FAQs for small shops & dukas

Is Zeni POS too big for a small duka?

No. Single-till shops are the usual starting shape. You get POS, stock and M-Pesa without buying supermarket hardware.

Can I start POS on my Android phone?

Yes. That is the default for small shops in Kenya. Add a scanner and printer when queues justify it.

What does duka POS pricing look like?

Illustrative single-till quotes start from about KES 3,500/month. Always a written Kenya-shilling quote after a free demo.

See Zeni POS running in your shop

Book a free 20-minute demo and we will walk you through selling, M-Pesa and stock using your own products. No obligation, no card needed.

Placeholder contact details — swap in the real WhatsApp line and demo booking link.